We need your feedback to make this the best possible site.
Thank you for using the SHARE New Mexico web site! Quality of data and information is our utmost concern, and we rely on users to notify us about misinformation, updates and errors. We also count on your feedback to help us make site improvements.
Please fill out the following form to send us comments, questions or suggestions. We will respond as soon as we can.
Please fill out the following form to send us comments, questions or suggestions. We will respond as soon as we can.
Type
Name
Phone (optional)
Email
[+]
[-]
« Back to FAQ
Community Administration: General Information, How Tos & FAQs
Organizations & Programs
As an administrator, you are responsible for reviewing new organization submitted through the site and changes to existing organizations. To review organization and program changes awaiting review, go to 'Admin' in the top right corner of the screen.
Q. Can I get organizations in my community onto the platform who do not file an IRS Form 990?
A. Many platform partners have agreements with outside directories (such as United Way) to import their database of organizations and program onto the site. This is a great way to make this site the central repository for nonprofit (and related) information in your region. This agreement that you make will be between your organization and the other party - in other words, Urban Institute is not usually a party to the specific agreement. We will however, assist in the technical specifications of moving the data.
Q. Why isn't Organization A showing up on the map?
A. An organization may not show up on the map for a couple reasons - the most common is that the address provided in the IRS Form 990 was incomplete or unreadable by Google. We make use of Google Map's "geocoding" service, this service gives us the latitude and longitude for a particular street address. If you think an incorrect address may be the issue for Organization A, you can edit the organization's address and replace it with the correct one. If you want to double check, put the address into Google Maps yourself to see how they automatically format it (i.e. Suite > Ste, Route > Rt). We cannot map PO Boxes or other non-traditional mailing addresses.
Q. Why is Organization B showing up under 'Arts & Culture', in belongs under...?
A. The system by which organizations are assigned NTEE codes is very good, but it is not perfect. We rely on regular users and community administrators to spot organizations that have been miscategorized. To suggest a new code, find the organization's profile page and click 'Edit Organization'. Change the NTEE (or Activity) code and click 'Save/Submit'.
Classifieds
Classified entries can be submited by any registered user, but require approval by a platform administrator. To approve pending Classified posts, go to the 'Admin' page - by clicking on 'Admin' in the top right corner.
The Classifieds module is highly customizable. At your request, we can add additional values for most fields: for example, you can add a new type of 'Good' to be offered, or a new 'Skill' that may be listed, etc. This type of change needs to be made by an Urban developer, please contact them via email.
Widgets
Widgets are blocks of content on the page that can be controlled by you - the Community Administrator - without any programming knowledge. Widget-based pages and the widgets themselves must be set up by an Urban developer initially, but going forward can be updated and managed by a Community Administrator.
To edit a widget, you need to log on as an administrator, go to the page you want to edit, and hover over the widget you want to edit. You should see an orange box appear (which regular users will not see), with the words 'Edit Widget' in the top left corner. Click on those words to edit the widget. When you are done making changes, remember to 'Submit' or save your changes.
Plain Text
The plain text widget functions mostly like a Microsoft Word document - giving you the ability to add text and format it. You can also embed videos by clicking on the 'filmstrip' icon in the top right of the button row. In the screen that appears, paste in the Embed Code that you can copy from YouTube or another similar site.
Please use care when copying and pasting text from another website - you may inadvertently copy in 'invisible code' which may have unintended consequences. To avoid this, try pasting the code first into a basic text editor and then copying it again - this will strip out any unwanted code.
Quick Links
This is a static list of links to other pages on the internet - these can point to other pages on your platform or external sites. Example uses: on the 'Example County' page, you may list links to Example County Chamber of Commerce, Example County Food Pantry, Example County Emergency Services, etc.
Slideshow
The slideshow widget places a rotating gallery of images, usefully photos, logos or advertisements, on the page. You can upload up to four different photos for the slideshow. You can choose to link each photo, so if a user clicks on it they will go to another page. You can also choose to add text overlaying the entire slideshow, or you can choose how long each photo is visible for (default is 10 seconds).
Teaser Block
A template-based area of the site that may contain a title, small black of text, small image, and a link based on the anchor text 'Learn more'. Usually used to highlight a particular area of the site or show the preview of an article.
Events
The event widget allows users to submit events that are linked with a particular 'Widget Page' (or multiple pages). Events require administrator approval, to review events go to 'Admin' and select 'Events'.
Map
The map widget is intended to be a simplified version of our full map - with a very limited set of options. The map widget is intended to focus on a subset of all of the data: usually by an Issue Area (such as hunger or the arts) or a geographic area. You, the Community Administrator, can decided what options are available on the front end of the map widget. First, you can set the location of the map. Second, you can give the user some 'pre-set' categories of organizations to choose from. These categories pull the organizations based on their Activity Codes (or NTEE code). Third, you can choose which community indicators to allow the users to view on the map.
Library List
This widget displays a list of certain library items, identified by a specific tag (or tags). Here is how it works: you identify a unique tag to use to link this page with the documents you want to include. You add the tag(s) to the document(s) you want by finding the documents, editting them and adding the tag in the correct section. Then return to the page you want them to appear on - hover over the Library List widget and click to edit it. On this screen, enter the same tag that you used on the library documents.
Classified Listings
This widget displays a list of Classified listings, filtered by certain criteria. The available criteria, at the time of writing, are county, city, zip, issue area and type (Service, Good, Volunteer Opportunity). You can click on a Classified listing to see details. If a user is logged in, they can click 'Add A Posting' to be taken to the Classifieds page and be prompted with the 'Add New Listing' screen.
Blog (available one per platform)
The blog widget provides you with the ability to post articles periodically. You can add new articles, archive articles or remove articles from the blog. Articles can be commented on by registered users - the comments must be administered by you, as online comment sections do have a tendency to bring out the most controversial in people.
Permission Levels
The following is a list of all possible permission levels than at administrator can have, at this time of writing. We will make every effort to keep this list up to date.
Platform Director (1 per platform allowed)
- Can modify admins and give all permission types
- Has all rights of a Community Admin
Platform Supervisor (unlimited, but as few as possible is best)
- Can modify admins can give all permission types except for Platform Directory or Platform Supervisor (i.e. cannot create more Directors or Supervisors)
- Has all rights of a Community Admin
Community Admin (unlimited)
- Cannot add/edit/remove admins
- Can review/approve organization and program submissions, classifieds, events, comments
- Can submit all of the above without needing approval (automatically approved)
- Can save organization profile without required fields filled in
- Can modify any widget or custom page, can create/remove custom pages
- Can view the ‘Admin’ page and any pages linked from the Admin page (except for ‘Community Admins’)
- Can add events to event widgets when the setting “Who can add to this event” is set to “Admins (not public)
- Can modify all events, classifieds, library items, and organization profiles created by themselves or other users
- Can modify blog posts
- In Project Management/Impact Circle Tools: can view and modify all projects, teams, tasks, and Community Impact Circles (CICs).
- In Tasks: can send reminders to assigned users about task
- Can view this Admin FAQ page
Widget Page Admin
- Can add events to event widgets when the setting “Who can add to this event” is set to “Admins (not public)
- Can edit Library items that other people created (in order to manage the Library List widget)
- Can see the ‘Admin’ link in the upper right corner and access that page (but not most pages linked from there)
- Can view the list of widget pages and custom pages
- Can modify blog posts
Knowledgebase/Library
- *Not yet implemented fully
- Can modify the New Mexico Resource items from the site
Classifieds
- *Not yet implemented
Events Calendar (Events)
- *Not yet implemented
Only applies to platforms with Directories:
Directory
- *Not yet implemented
Directory Notifications
- This user receives admin notifications regarding the Directory